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    <loc>https://www.startround2.com/news-harris/2016/6/27/blog-post-04-harris-pa5kp</loc>
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  <url>
    <loc>https://www.startround2.com/round-2-advisory-consulting</loc>
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    <priority>1.0</priority>
    <lastmod>2026-01-08</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/674f23a1eeaa7a31aaf2fb64/a11f6033-88d2-4327-ad0f-552e102cfbdd/Carrie+green.jpg</image:loc>
      <image:title>Empowering Behavioral Health leaders and stakeholders with insights for growth - Behavioral health is relationship-driven, emotionally complex, and operationally demanding.</image:title>
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  <url>
    <loc>https://www.startround2.com/behavioral-health-areas-of-practice</loc>
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    <lastmod>2026-01-02</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/674f23a1eeaa7a31aaf2fb64/46e06155-8f83-4e5f-bb83-042bfa86e2d5/Carrie+floor+2.jpg</image:loc>
      <image:title>&lt;p class="" style="white-space:pre-wrap;"&gt;FOR BEHAVIORAL HEALTH ORGANIZATIONS &lt;/p&gt;</image:title>
      <image:caption>The Situation An organization was seeing a familiar and frustrating pattern: inquiry volume was healthy, outreach activity was strong, and demand in the market was real, yet admissions lagged. At other times, admissions performed well but outreach pipelines thinned, leaving programs exposed weeks later. Each department was doing “its job,” but the system as a whole wasn’t responding to where the funnel was most stressed. The result: missed census goals and increasing rising pressure. Leadership felt stuck. Teams felt defensive. Managers hesitated to push for change, worried about morale, burnout, or disrupting routines. What Was Really Happening Outreach, admissions, and program operations were operating as rigid functions instead of a flexible system. When one part of the funnel struggled, the others didn’t adjust fast enough or at all. Fingers were pointed and departments diagnosed problems within functional areas other than their own, but did not contribute to solutions. Managers saw problems but didn’t feel empowered (or obligated) to solve beyond their lane. Complacency had quietly set in, disguised as stability. This isn’t acceptable. The Intervention I focused first on understanding how inquiries actually moved through the system - where inquiries slowed, where handoffs stalled, where decisions waited too long, and where teams were spending time on things that frankly were not the most important functions. I call that how the inquiry cycle breathes and behaves. From there, the work centered on these things: Instead of “new and creative initiatives”, we implemented specific and quick adjustments based on what needed to happen TODAY. When inquiries surged, admissions workflows flexed and included outreach helping when needed. When inquiries slowed, marketing and outreach strategies tightened immediately and leadership was involved. When conversion struggled, laser focus honed in on what we needed to go from maybe to yes. Solutions were simple and direct, designed to minimize ineffective busy work. No more “make me a deck” or waiting. No place to hide the “reasons” things could not happen. Managers were coached to stop protecting the status quo and start owning solutions. Avoiding disruption to “keep the peace” was reframed as a risk to the business and to attaining mission. Clear messaging was developed to help teams understand and increase accountability and connection to mission. Managers learned how to address bottlenecks in real time, driving solutions themselves instead of escalating problems and make adjustments without needing permission for every move. The Outcome Inquiry and conversion rates stabilized. Admissions backlogs reduced without burning out staff. Outreach activity became more intentional and less performative. Managers acted faster and with more confidence. Leadership regained visibility and control over growth dynamics. Most importantly, the organization stopped being surprised and morale stabilized. Lastly, the imperative should always be to not need me. The point is never my presence, it’s independence.</image:caption>
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    <loc>https://www.startround2.com/about-carrie</loc>
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    <lastmod>2026-01-08</lastmod>
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      <image:title>Why I Love What I Do</image:title>
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  <url>
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    <lastmod>2025-12-29</lastmod>
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  <url>
    <loc>https://www.startround2.com/entrepreneurship-innovation-areas-of-practice</loc>
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    <lastmod>2025-06-26</lastmod>
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  <url>
    <loc>https://www.startround2.com/about-andrew</loc>
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    <priority>0.75</priority>
    <lastmod>2025-06-26</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/674f23a1eeaa7a31aaf2fb64/7b64b88f-59d5-4e90-997e-e857730055da/PhotoSession022.jpg</image:loc>
      <image:title>&lt;p class="" style="white-space:pre-wrap;"&gt;Unleashing Innovation to Drive Results&lt;/p&gt;</image:title>
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  <url>
    <loc>https://www.startround2.com/about-carrie-1</loc>
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    <lastmod>2026-01-20</lastmod>
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      <image:title>For Boards, Investors and Sponsors - Carrie Hunnicutt</image:title>
      <image:caption>Carrie Hunnicutt, MA</image:caption>
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